Data Protection Policy

How We Collect, Use, and Protect Your Information

At Abbey Solutions International, we treat your privacy with care and responsibility. This policy explains what personal information we collect, how and why we use it, how we keep it secure, and the rights you have under data protection laws.

We comply with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and relevant U.S. data privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable state-level regulations.

We are also registered with the Information Commissioner’s Office (ICO).
To learn more about your privacy rights, visit www.ico.org.uk.

If you have any questions or would like to make a data request, contact us at:
Email: Gosia@abbeysolutions.co.uk
Phone: +44 207 859 4701

About Abbey Solutions International

Abbey Solutions International is a UK-based consultancy working with both nonprofit organisations and philanthropists. The company is led by Managing Director John Abbey, who ensures our work aligns with professional standards and data protection laws.

Our Commitment to Your Privacy

We believe that protecting personal information builds trust and strengthens relationships. Therefore, we only collect data we need, store it securely, and use it fairly.

Staff and Consultant Responsibilities

Everyone working with or for Abbey Solutions International must follow our Data Protection Policy. In particular:

  • All team members handle data confidentially and responsibly

  • Independent consultants must have their own data protection policies

  • Consultants also sign agreements confirming they won’t share information without written permission

By enforcing these rules, we help protect the privacy of our clients, partners, and applicants.

How We Handle and Store Data

Secure Storage Practices

We store all personal and professional information in encrypted, cloud-based systems. These systems include access controls, regular password updates, and restricted access for only authorised personnel.

Importantly, we do not store data on local hard drives, personal laptops, or portable devices.

Additionally, we review stored information regularly to ensure accuracy and remove anything no longer needed.

Information We Collect and Why

Business Clients (B2B)

We collect business-related information from professionals working at organisations that may benefit from our services. This includes:

  • Full name

  • Job title

  • Organisation name and address

  • Business email address

  • Business phone number

We do not collect or store personal information such as home addresses or private phone numbers.

Why We Collect This Information

We use professional contact information to:

  • Send relevant communications

  • Offer consultancy services

  • Build relationships with aligned organisations

If you ask us to stop contacting you, we will immediately honour your request. In addition, we may securely store your preference to avoid accidental future contact.

We never sell or buy contact lists.

Individuals and Job Seekers (B2C)

If you contact us about job opportunities or send us your CV, we may collect the following:

  • Name and contact information

  • Employment history or résumé

  • Any other information you choose to share

How We Use This Information

We use this data to:

  • Support you in job searches

  • Match your skills with relevant roles

  • Stay in contact during a recruitment process

We store this information securely in encrypted cloud systems. It is never saved to physical devices. Furthermore, we do not share your personal data without your written consent.

Your Rights Under Privacy Laws

You have clear rights regarding your personal data. These rights are protected under the UK GDPR, EU GDPR, and—for U.S.-based individuals—laws such as the CCPA.

Right to Access

You can request a copy of the personal information we hold about you. We will respond within three business days.

Right to Correction

If you notice an error in your information, you can request a correction. We will make the update promptly and notify you.

Right to Deletion

You can ask us to delete your personal information at any time. We will complete the removal within three business days and confirm once finished. In some cases, we may retain limited records if required by law.

Keeping Your Data Safe

We apply strong security measures to protect your information, including:

  • Cloud-only storage with encryption

  • Role-based access for staff and consultants

  • Routine reviews of stored data

  • No use of unprotected devices or external drives

By prioritising security at every step, we reduce the risk of misuse or data loss.

Summary of Our Privacy Commitments

  • We collect only the data we genuinely need

  • Your data is always stored securely in the cloud

  • We do not sell, trade, or share your information without permission

  • You have full control over your personal data

  • We comply with all applicable UK, EU, and U.S. privacy regulations

Contact Us

If you’d like to ask a question, access your data, or make a request, please reach out:
Email: Gosia@abbeysolutions.co.uk
Phone: +44 207 859 4701